Johyna Tuala

As an ambitious young lady from the Island of Samoa, majoring in the fields of Innovation & Entrepreneurship, I am driven by my yearning and passion for success and to be able to grasp as much knowledge and skills in which I intend to reinvest into the development of my nation. I strive to be self-motivated, adaptable, a fast learner, goal-oriented and customer-focus individual in business thus possess a strong desire to see things through to completion. 
In terms of my capacity for remote work, such has increased drastically as a result of my university-related remote learning experiences using tools like zoom, excel, and spatal.io. For a variety of reasons, including meetings and interviews, my ability to comprehend and operate inside these many platforms will be essential in the future.
My aspiration in life is to inspire other young ladies to pursue their dreams and ambitions. To create equal opportunities and break through stereotypes that hinders ones success. My long-term objective is to establish my own business in Samoa revolving around my fields of study. And ultimately, getting much more involved hands-on with humanitarian aid across the globe. 
James 2:14 : “A Faith Filled Vision Unaccompanied by Hard Work is Dead”

Work Experience: Ink Patch Ltd, Otahuhu - New Zealand: 2 June 2022 – 2 Oct 2023 (Customer Services Clerk)

 - Cash Collections Reconciliation & Banking;

 - Preparation of the EOD (End-of-Day) reports for Management; 

- Handling customers inquires and complaints (F2F, emails & telephone calls); 

- Conducting remittance transactions for clients;

 - Reporting of suspicious activities under guidelines & company protocols to the AML compliance officer who will file reports to the supervisors of financial intermediaries– FIU or Department of Internal Affairs; 

- Regular Remittance Transactions (Monitoring both ends of the transfers and parties); 

- Filling and storing of all relevant documentations for AML Independent Audits 

Red Badge - New Zealand: 29 Nov 2021 – 1 st Jan 2022 (Security/Customer Services) 

- Security task in terms of crowd controlling to ensure smooth operations;

 - Ensuring thorough in signs for customers COVID-19 in compliance with governing restrictions and mandatories for tracing;

Achievements (Certificate completed):

  Robert Louis Stevenson Year 12: Samoa School Certificate (2018)

  Robert Louis Stevenson Year 13: Samoa School Leaving Certificate (2019) 

 Robert Louis Stevenson Year 13: RLSS Secondary Certificate (2019) & Prefect Certificate

  National University of Samoa: Foundational Diploma Commerce (2020) Accounting & Economics

  University of Auckland, Bachelor of Business  – Entrepreneurship & Innovation (2023) In Progress