Louis Dieperink

·        Staff Management:

-        Managed and led a team of nursery staff, providing guidance, training, and support as needed.

-        Scheduled work assignments, monitored performance, and addressed any issues or concerns that arose.

·        Production Program Oversight:

-        Developed and implemented production plans to ensure the efficient and timely growth of nursery plants.

-        Coordinated planting, propagation, cultivation, and harvesting activities according to production schedules.

·        Logistics Coordination:

-        Managed inventory levels, monitored stock levels, and ordered supplies as needed to support nursery operations.

-        Coordinated the packaging, labelling, and distribution of nursery products to customers.

·        Irrigation Systems Management:

-        Designed, implemented, and maintained irrigation systems to ensure proper hydration of nursery plants.

-        Monitored water usage, adjusted irrigation schedules, and performed regular maintenance on irrigation equipment.

·        Quality Control:

-        Implemented quality control measures to ensure the health and vitality of nursery plants.

-        Conducted regular inspections to identify and address any issues related to plant health or growth.

·        Administrative Tasks:

-        Maintained accurate records of nursery operations, including production data, inventory levels, and sales transactions.

-        Prepared reports for management, detailing production performance, sales figures, and other relevant metrics.

·        Customer Relations:

-        Interacted with customers to understand their needs and preferences and ensure their satisfaction with nursery products and services.

-        Addressed customer inquiries, concerns, and complaints in a timely and professional manner.

·        Health and Safety Compliance:

-        Ensured compliance with all health and safety regulations and company policies to maintain a safe working environment for nursery staff and customers.

-        Implemented safety protocols and procedures to minimize the risk of accidents and injuries.

·        Team Management:

-        Supervised and coordinated a team of carpet & upholstery cleaning staff.

-        Assigned daily tasks, provided training and guidance, and monitored performance to ensure high-quality service delivery.

·        Quality Assurance:

-        Conducted regular inspections to ensure that cleaning services met company standards and customer expectations.

-        Addressed any issues or concerns identified during inspections and implemented corrective actions as needed.

·        Customer Service:

-        Interacted with customers to understand their cleaning needs and preferences.

-        Addressed customer inquiries, concerns, and complaints in a professional and timely manner, ensuring high levels of customer satisfaction.

·        Inventory Management:

-        Managed cleaning supplies and equipment, ensuring adequate stock levels to support daily operations.

-        Monitored equipment maintenance and repair, coordinating servicing and repairs as needed to ensure optimal performance.

·        Training and Development:

-        Provided training and ongoing support to cleaning staff to enhance their skills and performance.

-        Implemented training programs to ensure that staff were knowledgeable about cleaning techniques, equipment usage, and safety procedures.

·        Health and Safety Compliance:

-        Ensured compliance with all health and safety regulations and company policies to maintain a safe working environment for staff and customers.

-        Implemented safety protocols and procedures to minimize the risk of accidents and injuries during cleaning operations.

·        Administrative Tasks:

-        Maintained accurate records of cleaning schedules, work orders, and customer contracts.

-        Prepared reports for management, detailing cleaning activities, performance metrics, and customer feedback.

·        Problem-Solving:

-        Identified and addressed any issues or challenges that arose during cleaning operations, implementing effective solutions to ensure that work was completed on time and to the required standard.

·        Staff Management:

-        Managed and led a team of nursery staff, providing direction, training, and support as needed.

-        Scheduled work assignments, monitored performance, and addressed any issues or concerns that arose.

·        Production Program Oversight:

-        Developed and implemented production plans to ensure the efficient and timely growth of nursery plants.

-        Coordinated planting, propagation, cultivation, and harvesting activities according to production schedules.

·        Logistics Coordination:

-        Managed inventory levels, monitored stock levels, and ordered supplies as needed to support nursery operations.

-        Coordinated the packaging, labelling, and distribution of nursery products to customers.

·        HR Management:

-        Managed all aspects of human resources, including recruitment, training, performance evaluation, and employee relations.

-        Implemented HR policies and procedures to ensure compliance with company guidelines and regulations.

·        Dispatch Area Management:

-        Oversaw the dispatching area, ensuring that orders were processed accurately and efficiently.

-        Coordinated with logistics personnel to schedule deliveries and ensure timely shipment of nursery products.

·        Fleet Management:

-        Managed the nursery's vehicle fleet, including maintenance, repairs, and scheduling.

-        Ensured that vehicles were properly maintained and serviced to support nursery operations.

·        Quality Control:

-        Implemented quality control measures to ensure the health and vitality of nursery plants.

-        Conducted regular inspections to identify and address any issues related to plant health or growth.

·        Administrative Tasks:

-        Maintained accurate records of nursery operations, including production data, inventory levels, and sales transactions.

-        Prepared reports for management, detailing production performance, sales figures, and other relevant metrics.

·        Customer Relations:

-        Interacted with customers to understand their needs and preferences and ensure their satisfaction with nursery products and services.

-        Addressed customer inquiries, concerns, and complaints in a timely and professional manner.

·        Management Training Program:

-        Participated in a comprehensive trainee manager program in the FMCG (Fast-Moving Consumer Goods) Retail & Wholesale sector.

-        Gained hands-on experience and knowledge in various departments of the store, including Front End, Service Departments, Groceries, Receiving, Non-Foods, and Branch Admin.

·        Customer Service:

-        Provided excellent customer service, assisting customers with inquiries, resolving issues, and ensuring a positive shopping experience.

-        Monitored and maintained high standards of cleanliness, organization, and safety throughout the store.

·        Team Leadership:

-        Assisted department managers in coordinating and supervising staff to ensure smooth operations and efficient service delivery.

-        Provided guidance and support to team members, helping them to achieve their goals and targets.

·        Inventory Management:

-        Assisted in managing inventory levels, monitoring stock levels, and ensuring accurate stock counts.

-        Participated in stock-taking activities to reconcile physical inventory with computer records.

·        Sales and Promotion:

-        Assisted in implementing sales promotions and marketing campaigns to drive sales and increase revenue.

-        Ensured that promotional displays and signage were set up correctly and maintained throughout the promotion period.

·        Administrative Support:

-        Assisted in various administrative tasks, including cash handling, banking, and processing paperwork.

-        Helped with scheduling, staffing, and payroll tasks as needed to support store operations.

·        Training and Development:

·        Participated in ongoing training and development activities to enhance skills and knowledge in retail management.

·        Learned about company policies, procedures, and best practices for managing a successful retail operation.

·        Greenhouse Operations:

-        Supervised the growing of vegetable seedlings in greenhouses, ensuring optimal growing conditions for healthy plant development.

-        Monitored and controlled greenhouse environments, including temperature, humidity, and ventilation, to promote optimal plant growth.

·        Irrigation and Fertigation:

-        Managed irrigation and fertigation systems to ensure proper watering and fertilization of seedlings.

-        Monitored water and nutrient levels, adjusted irrigation schedules, and applied fertilizers as needed to support healthy plant growth.

·        Pest and Disease Control:

-        Implemented pest and disease management strategies to prevent and control infestations.

-        Monitored plants for signs of pests and diseases, identified problems, and applied appropriate treatments to protect plant health.

·        Quality Assurance:

-        Conducted regular inspections to ensure the quality and health of seedlings, identifying and addressing any issues or concerns that arose.

-        Maintained accurate records of plant growth, health, and development, tracking progress and identifying areas for improvement.

·        Seed Treatment:

-        Managed the treatment of vegetable seeds to promote germination and ensure healthy seedling development.

-        Applied treatments such as fungicides and insecticides as needed to protect seeds from disease and pests.

·        Team Supervision:

-        Supervised greenhouse staff, providing training, guidance, and support as needed to ensure efficient and productive operations.

-        Scheduled work assignments, monitored performance, and addressed any issues or concerns that arose.

·        Reporting and Documentation:

-        Prepared reports on greenhouse operations, including production data, plant health, pest and disease control measures, and any deviations from standard procedures.

-        Maintained accurate records of seedling production, including germination rates, transplanting dates, and growth stages.

·        Health and Safety Compliance:

-        Ensured compliance with all health and safety regulations and company policies to maintain a safe working environment for staff and protect plant health.

-        Implemented safety protocols and procedures to minimize the risk of accidents and injuries during greenhouse operations.

·        Tree Quality Management:

-        Oversaw the quality of trees produced, ensuring they met company standards and customer requirements.

-        Implemented quality control measures to monitor tree health, growth, and appearance throughout the production process.

·        Production Area Management:

-        Managed the production area, including tree nurseries and growing facilities, to ensure optimal growing conditions for trees.

-        Monitored environmental conditions such as light, temperature, and humidity, and made adjustments as needed to support healthy tree growth.

·        Pruning and Maintenance:

-        Supervised pruning and maintenance activities to promote healthy tree growth and development.

-        Ensured trees were pruned to the correct shape and size, and that dead or diseased branches were removed to prevent spread of disease.

·        Fertigation and Irrigation:

-        Managed fertigation and irrigation systems to ensure trees received adequate water and nutrients for healthy growth.

-        Monitored soil moisture levels, adjusted irrigation schedules, and applied fertilizers as needed to support optimal tree growth.

·        Aesthetics Maintenance:

-        Maintained the aesthetics of the nursery entrance to ensure a positive first impression for visitors and customers.

-        Managed landscaping, signage, and other visual elements to create an attractive and welcoming environment.

·        Sales Support:

-        Assisted with sales and marketing activities, providing information on tree availability, pricing, and specifications to customers.

-        Worked with sales team to fulfil customer orders and ensure timely delivery of trees.

·        Inventory Management:

-        Managed tree inventory, tracking stock levels, monitoring tree growth and development, and planning for future production needs.

-        Conducted regular stock-takes and reconciled physical inventory with computer records.

·        Health and Safety Compliance:

-        Ensured compliance with all health and safety regulations and company policies to maintain a safe working environment for staff and visitors.

Implemented safety protocols and procedures to minimize the risk of accidents and injuries during tree production operations.

·        Seed Collection and Harvesting:

-        Organized and supervised the collection and harvesting of seeds and cuttings of indigenous plants in the Pretoria/Brits area.

-        Developed and maintained relationships with seed suppliers and collectors to ensure a steady supply of high-quality seeds.

·        Production Team Supervision:

-        Supervised a production team responsible for seed storage, seed cleaning, and the making of cuttings.

-        Provided training, guidance, and support to ensure efficient and productive operations.

·        Record Keeping and Stock Control:

-        Maintained and updated records and registers related to seed collection, production, and stock levels.

-        Regulated plant quality and quantities to ensure adequate stock levels for customer orders.

·        Quality Control:

-        Implemented quality control measures to ensure the health and vitality of nursery plants.

-        Conducted regular inspections to identify and address any issues related to plant health or growth.

·        Propagation and Cultivation:

-        Oversaw the propagation and cultivation of nursery plants from seeds and cuttings.

-        Managed greenhouse operations, including temperature control, irrigation, and pest management.

·        Customer Service:

-        Interacted with customers to understand their needs and preferences and ensure their satisfaction with nursery products and services.

-        Addressed customer inquiries, concerns, and complaints in a timely and professional manner.

·        Sales Support:

-        Assisted with sales and marketing activities, providing information on plant availability, pricing, and specifications to customers.

-        Worked with sales team to fulfil customer orders and ensure timely delivery of nursery products.

·        Health and Safety Compliance:

-        Ensured compliance with all health and safety regulations and company policies to maintain a safe working environment for staff and customers.

Implemented safety protocols and procedures to minimize the risk of accidents and injuries during nursery operations.