Pranshul Gautam

Results-driven marketing professional with 5+ years of experience in developing and executing successful sales career . . Proven track record of increasing monthly profit generating leads. Strong expertise in sale skills and complaint handling. Passionate about staying up-to-date with industry trends and continuously learning new marketing strategies. Committed to delivering exceptional results and exceeding client expectations. Excellent communication and collaboration skills, with a demonstrated ability to work effectively in cross-functional teams."

Floor Manager/Sale Assiatance at Harvey Norman , Dunedin and Timaru
December 2020 — March 2023

Provided optimal assistance to the store proprietor and handled a variety of tasks while taking care of sales.

Created powerful sale strategies resultinginan increase of sales.

Maintained contact with clients from beginning of as  aleto after

closing, providing updates, follow-through, and consultations as

needed.

Representedclient'sbestinterestsduringpurchaseandsale

negotiations.

Answeredcustomerqueriesandconcernstothebestofmyability

via Harvey Norman portal.

Sale and customer service representative at Vodafone NZ Ltd, Christchurch
September 2019 — December 2021

Providedexcellentcustomerserviceandachievedahighrateof client satisfaction and retention.

Identifiedandmaximizedsalesopportunities,andincreased customer retention rates.

WorkedwithacommitmenttocustomercareandtheVodafone mission.

Redirectedcallsasneededandworkedwithmysupervisorto address any outstanding issues or concerns.

Attendedworkshopsandconferencescenteredmostlyin Auckland around increasing customer service skills.

Kiosk Manager / Sale assistance at Phone Zone Pvt Ltz , Christchurch
September 2015 — March 2017

Meetstoremonthlytargetandothervariousrelatedtask

Coordinatedailycustomerserviceoperations

Evaluateemployeeperformanceandidentifyhiringandtraining

need.

EnsuringoperationsofPhonezoneaspertheoperationsheet.

Inspectedphonesanddevicesfordeficiencies.

Managedstorefrontfinancialresponsibilities,including deposits,

inventory maintenance, and processing financial transactions

Education
Diploma in Business Management , Ara University , Christchurch

January 2015 — July 2017

Senior Secondary schooling (NCEA level-3), Mount Carmel School , Chandigarh, India
March 2003 — January 2011