nib Group Jobs in New Zealand

We are looking for a Customer Care Team Leader to lead and inspire a high-performing customer care team to deliver exceptional service across health and life products with a strong emphasis on claims management.About nib | Ko Wai M­­­­­­­­­­­ · Ehara i te toa takitahi , you will ...

Join nib as a Claims Consultant where you'll play a key role in supporting customer care by accurately processing claims managing service queues and building strong relationships to deliver exceptional customer experiences. · ...

We are looking for a proactive change professional to drive meaningful change across operational teams at nib NZ. The successful candidate will collaborate with customer experience, learning and development, and communications specialists to deliver tailored training and communic ...

We believe in "challenging the status quo" and admire the diversity of thought. You will be responsible for delivering accurate, timely and actionable insights that strengthen operational performance and elevate the customer experience. · You will work at the intersection of data ...

We are looking for someone with a solid understanding of ACC, including its processes and relevant legislation, · a good working knowledge of private health insurance. · You'll bring strong communication and relationship‑building skills, · a coaching presence with the ability to ...

We are looking for people who can turn an interaction with a member or adviser into an experience they will remember. Working in our contact centre is high-energy and fast-paced answering up to 40 calls a day. We value human connection so you won't be reading from scripts. · Answ ...

We are looking for a Change Lead to drive meaningful change across operational teams at nib NZ.This is a newly created hands-on role that will support service uplift through effective planning, stakeholder engagement and knowledge delivery.We pride ourselves on our innovative and ...

We are looking for a proactive change professional to join our team in this newly created hands-on role where you will drive meaningful change across operational teams. · ...

We are looking for a Customer Care Team Leader to lead and inspire our high-performing customer care team to deliver exceptional service across health and life products. · Ehara i te toa takitahi (success is not achieved alone) - you will be joining a collaborative, innovative an ...

Our team is looking for someone to improve member health outcomes by facilitating the process of change and support for our members with health and lifestyle concerns in order to achieve the best possible outcome. · About this Role · Delivery of care coordination and case managem ...

In this position, you will focus specifically on supporting customers who have already joined nib. · ...

We pride ourselves on our innovative and passionate approach in offering Kiwis affordable, world-class health and life insurance. · As the Health Navigator, your role is to improve member health outcomes by facilitating the process of change and support for member's with health a ...

This is a Parental Leave Fixed Term Contract up to 12 months as the Health Navigator - Kaiārahi.The role involves supporting iwi members covered under nib in achieving better health outcomes by facilitating access to health management programs, · improving claims uptake, · and pr ...

We are looking for people who can turn an interaction with a member or adviser into an experience they will remember, for all the right reasons. · We value human connection so you won't be reading from scripts, we want you to bring your personality to work and make a difference t ...

In this role at nib you will support iwi members covered under nib in achieving better health outcomes by facilitating access to health management programs improving claims uptake and providing guidance through complex claim processes. · Drive iwi wellbeing initiatives alongside ...

This role will be based in our Auckland hub. · Process around 40 emails or change requests a day. · Making outbound calls to members or advisers. · ...

We pride ourselves on our innovative and passionate approach in offering Kiwis affordable, world-class health and life insurance. · We believe in "challenging the status quo" and admire the diversity of thought and seek out people with an intrinsic need to make the world a better ...

We are seeking an experienced Reporting & Analytics Lead to join our team in Auckland. You will be responsible for delivering accurate and timely insights that strengthen operational performance and elevate the customer experience. · ...