Account Manager - Ellerslie

Job summary

We are seeking a motivated and commercially driven Sales Account Manager to manage and grow our portfolio of Leisure Partners and Inbound Tour Operators across New Zealand.

Responsibilities

• Develop and grow partnerships – Build and maintain strong, profitable, and strategic relationships with Leisure Partners and Inbound Tour Operators.
• Account management – Create and deliver tailored account management plans, ensuring exceptional customer experience is at the core.
• Sales delivery – Facilitate and present sales results, provide performance insights, and conduct regular account reviews with key partners.
• Revenue achievement – Meet and exceed sales targets by identifying new opportunities and maximising existing business.
• Training & product updates – Deliver product knowledge sessions, updates, and training to customers to strengthen engagement.
• Stakeholder collaboration – Work closely with Operations and Customer Service teams to ensure seamless delivery and positive customer outcomes.
• Contract management – Manage customer contracts and renewal timelines, ensuring effective strategies for re-signing and retention.
• CRM & reporting – Manage and implement CRM data accurately within Salesforce to track performance and customer engagement.
• Market insights – Analyse market trends, provide tactical recommendations, and identify growth opportunities.
• Representation – Act as a brand ambassador at trade events and industry conventions, representing our values and strengthening our reputation.
• Health, safety & compliance – Promote a safe and healthy work environment and uphold Avis Budget Group values in all interactions.

Job description