Duty Manager - Wellington City, New Zealand - Millennium Hotels and Resorts

Millennium Hotels and Resorts

Verified Company

Wellington City, New Zealand

1 week ago

Posted by:

Jack Simmons

beBee Recruiter

Description

Wellington City, New Zealand

Reference:
You're a Front Desk Manager. Or a Guest Services Expert. Whatever your title, customer service your passion.

Your standards are high and your attention to detail is spot on - it's these things that have carried you through your career so far.

You're also a hard worker, but we don't need to say that - it comes with the territory

We are
Copthorne Hotel Oriental Bay.

Together with Millennium and Kingsgate Hotels, we are one of New Zealand's largest hotel operators and part of an expanding international network of hotels.

We are known for creating memorable guest experiences that start from the moment our guests walk through the door.

As travellers reignite their passion to explore this region, we need a polished professional with a wide smile to welcome them back.

What we can offer

Career development and nationally accredited training opportunities
Discounted hotel rates both nationwide and internationally
Meals on duty
Free parking on duty
Complimentary accommodation (temporary) if relocating from outside of Wellington
1 night free stay with dinner and breakfast after 3 months of service

That's where you come in.

This is a key role assisting the team to ensure the smooth and efficient day to day operations of the Front Desk, assisting guests with enquiries, reservations, housekeeping requests and ensuring our high customer service standards are maintained.

You pride yourself on your ability to communicate at all levels and maintain your cool head whilst solving problems under pressure.

You are looking for a role where guest comfort and safety is paramount and you are respected for your high standards.

Availability for weekend and evening shifts is required.

You have at least 1.5 years' experience as a Night Manager and 6 months Duty Manager Experience, ideally in 4+ star environments.

You will need your General Manager Certificates as well as a relevant tertiary or hospitality management qualification. You will have Opera experience and confidant on rostering

This is a full time role paying $28.50 per hour

We're looking forward to getting NZ's best hospitality employees back to work.

We will look after you with regular shifts, a friendly team and the prestige of being part of one of NZ's leading hotel brands.

Applications Close: 19 Mar 2023