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- Leading our crew of 10–25 absolute legends including rostering, mentoring, supporting, developing, and high-fiving
- Keeping the daily operations tight, tidy, and on-brand
- Owning the guest experience, every visitor leaves smiling (and slightly wet)
- Managing logistics like a wizard including bookings, weather, people, gear, and the occasional curveball
- Supporting daily HR tasks and coordination including hiring
- Overseeing and developing our sustainability practices (we love this planet, and it loves us back)
- Working closely with the management team to bring structure, strategy, and big ZORB energy across the business
- Ensuring health & safety systems are spot on, up-to-date, followed like gospel to ensure we sail through our annual audits
- Have a tertiary qualification in business, tourism, or something equally relevant (bonus points for a great sense of humour and spreadsheet skills)
- Have experience leading teams in tourism, hospo, events or any fast-paced environment where people are your jam, and you're happy to mentor and develop your crew
- Are physically fit and love being hands-on, this role is 80:20 practical:admin
- Are super organised, thrive on structure, and can juggle to-do lists like a pro. This means always being one step ahead of our General Manager and LUBA (the robot lawnmower)
- Communicate like an absolute legend; clear, warm, and solution-focused
- Can zoom out and take a holistic view of the business, big picture thinking meets daily detail
- Know your way around Outlook, Word, Excel, and standard ops systems
- Hold a full, clean driver's licence. Without this you can't do the job
- Can pass (and maintain) a pre-employment drug & alcohol check and will champion our H&S policies
- Be available for weekend and public holiday work, especially during summer peak
- Be flexible with hours and keen to support the team where needed
- Love learning every part of a business — with an open mind and a "muck in" mentality
- A key leadership role in one of NZ's iconic adventure tourism companies
- A genuinely supportive, fun, and energetic team environment
- Career development opportunities in a proudly Kiwi-owned business
- Daily laughs, meaningful mahi, and occasional ZORB rides "for research purposes"
- The kind of job you'll actually want to tell your mates about
- Competitive remuneration
Operations Manager - Bay of Plenty - ZORB

2 months ago
Description
Right then, listen up legends;
ZORB Rotorua (aka the home of rolling downhill in a giant inflatable ball screaming with laughter) is on the hunt for a new Operations Manager.
This is not your average clipboard-and-blazer gig, we're talking real leadership, real responsibility, and real good times. You'll be the on-the-ground boss making sure our epic crew, systems, and daily chaos all run smoother than a freshly watered ZORB ball.
If you're a big-picture thinker with a can-do attitude, love people, processes and a bit of rolling madness, read on
What you'll actually be doing:
You'll thrive in this role if you:
You'll also need to:
What's in it for you?
If you're ready to roll (literally and figuratively), apply now with your CV addressed to Steph James.
Questions? Flick them through to We'd love to hear from you.
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Operations Manager
Only for registered members Tauranga, Bay of Plenty
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Operations Manager
Only for registered members Tauranga, Bay of Plenty
-
Operations Manager
Only for registered members Tauranga, Bay of Plenty
-
Operations Manager
Full time Only for registered members Tauranga
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Flight Operations Manager
Only for registered members Tauranga
-
Flight Operations Manager
Only for registered members Tauranga, Bay of Plenty
-
Operations & Contracts Manager
Only for registered members Tauranga
-
Operations Manager
Only for registered members Mount Maunganui
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Cleaning Business Operations Manager Required
Only for registered members Tauranga, Bay of Plenty
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Manager - Operations Support
Only for registered members Mount Maunganui
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Secondary Operations Manager
Full time Only for registered members Bethlehem
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Flight Operations Manager
Full time Only for registered members Mount Maunganui
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Technology & Business Operations Manager
Only for registered members Mount Maunganui
-
Distribution Operations Improvement Manager
Only for registered members Mount Maunganui
-
Chief Pilot
Only for registered members Tauranga
-
Mitre 10 Mega Tauranga
Only for registered members Tauranga
-
Water Contract Manager-TGA W B
Only for registered members Tauranga
-
Administrator - Operations Assurance Officer
Only for registered members Tauranga
-
Civil Construction Operators and Labourers
Only for registered members Tauranga
-
Finance Manager with CFO Pathway
Only for registered members Tauranga
-
Global Infrastructure – IT Analyst, ANZ
Only for registered members Tauranga