Online Supervisor - Hamilton, New Zealand - Foodstuffs North Island
Description
We are on the look out for an experienced Online Shopping Supervisor
Here at New World Te Rapa we pride ourselves on delivering an excellent shopping experience with great service and quality goods.
We are looking for a talented individual to join the team here at New World Te Rapa and guide our Online team to success.
This role will suit a person with at least 6 months experience in a Supermarket Supervisor RoleWe are looking for a person who:
- Manage, motivate, train and support the Online team ensuring that best practice policies and operational procedures are followed at all times
- Manage rosters in conjunction with the Store Manager
- Effectively plan, monitor and prioritise work progress from the start of the picking order life cycle to completion of order by Delivery and/or Click & Collect
- Effectively resolve any customer complaints or enquiries.
- Invoicing
- Ensuring all orders are picked, packed and processed correctly.
- Clean Full Driver's License
- Physically Fit, able to lift up to 20kgs.
- Maintaining department and vehicle housekeeping/ cleaning
- Build positive relationships with both internal and external customers.
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