Telesales Representative - Auckland City, New Zealand - Wurth NZ Ltd

Wurth NZ Ltd
Wurth NZ Ltd
Verified Company
Auckland City, New Zealand

1 week ago

Jack Simmons

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Jack Simmons

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Description
Wurth NZ is searching for an enthusiastic Telesales Representative who is eager to join our well-established, growing sales company.

We have created this new job opportunity to our business model as a way to keep up with our busy, sales driven environment and to continue to establish Wurth as the company of choice for our customers.


About the company:

The Wurth Group is a world market leader in its core business, the trade of assembly and fastening material.


Wurth was founded in 1945 by Adolf Wurth in Germany and remains a family business, currently led by his son Reinhold Wurth.


In New Zealand we are celebrating 30 years of delivering excellent service and continuous growth of sales from our wide range of uniquely branded, high quality products.

Wurth NZ has approximately 160 full time employees with 120 Sales Representative on the road, visiting over 20,000 customers nationwide.


About the role:

This telesales role isn't your standard, where we ask you to cold call all day.

For this office-based role, you will work with pre-established customers who regularly purchase to support the sales areas that we have, which is a new business venture at Wurth.

We are branching into telesales with the focus on servicing existing customers with a profile of your own whilst also using the warm leads to grow our customer base.


What is involved in this role is:

  • Managing a portfolio of customers through regular phone contact
  • Promotion of company services
  • Informing customers of current special offers
  • Converting a call into a sale
  • Ensuring profitable purchases are made by our customers
  • Providing advice on products best suited to the clients business
  • Handle price queries
  • Preparing sales quotes
  • Market research
  • Work hours: Monday to Friday; 8am4:30pm
The person who will succeed in this role will hold the key skills of:

  • Previous successful telesales experience
  • Ability to actively listen and respond to customers' demands
  • Can think on your feet and take initiative of a conversation
  • Customer relations enthusiast
  • Sales driven
  • Willingness to learn products
  • Confidence in office software systems such as CRM, ERP's and Outlook


If you believe you can fulfil these skills and excel our expectations, please send through a CV and cover letter.

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