Ict Technician - Auckland City
Only for registered members Auckland City, New Zealand
1 month ago
* This salary range is an estimation made by beBee
Job summary
We are seeking ICT Support Technicians to join our team on a full-time basis in Auckland. You will work a minimum of 30 hours and a maximum of 40 hours a week. You will be paid $25-$30 per hour, depending on experience.
Responsibilities
- Mobile phones and tablet screen glass refurbish / replacement
- Expert in all kinds of micro soldering
- Good understanding of PCB components, diagnose faults and repair
- Install or configure software and driver on devices.
- Set up and test hardware or software of devices like Laptops, Computer systems, MacBooks, Smartphones, iPads, and Tablets to resolve faults.
- Repair and troubleshoot various devices like Smartphones, Tablets, Laptops, and desktops.
- Attentive at the front desk to make new tickets and assist in sales support.
- Provide excellent customer service to customers physically as well as over phone support.
- Resolve customer issues and concerns in a timely and efficient manner.
- Continuously improve your knowledge of our products and services.
- Ability to multitask and manage multiple customer interactions simultaneously.
Requirements
- A team player
- Must be able to work on the flexible roaster
- Have good communication and customer service skills
- Computer skills and experience with customer service software
- 2-3 years of Relevant experience in similar fields preferred OR Level 4 or higher qualification.
Job description
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