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Develop and establish the team, systems, and processes needed to deliver a high-quality Attendance Service from the ground up.
Lead the operational delivery of Attendance Services across the broader Ōtara catchment.
Provide strong, culturally grounded leadership to a multidisciplinary team of social workers, kaiawhina and hui ā-whānau facilitators
Oversee service quality, compliance and Ministry of Education reporting requirements
Manage case escalation, safety planning and risk assessment for complex situations
Build trusted relationships with schools, community partners, and government agencies
Support kaimahi through mentoring, professional supervision and reflective practice
Drive continuous improvement and innovation in how we engage and deliver whānau-centred solutions
Experience in social services, education, or community leadership (ideally within kaupapa Māori or Pasifika settings)
Proven ability to lead, manage and develop multidisciplinary teams
Understanding of attendance, engagement, and the barriers faced by tamariki and whānau in South Auckland and Ōtara.
Strong cultural competency in te ao Māori and/or Pasifika frameworks
Excellent relationship management and communication skills
A full NZ driver's licence and a clean police check
Be part of a kaupapa Māori organisation with deep connections to Ōtara and South Auckland
Lead a team passionate about restoring connection to education and community
Work in a collaborative, supportive environment where relationships come first
Receive professional and cultural supervision, and ongoing opportunities for growth
Make a tangible difference for ākonga, whānau, and schools across our community
Attendance Services Manager - Manukau - Hāpai Tūhono Charitable Trust

2 months ago
Description
At Hāpai Tūhono, we believe education is the pathway to identity, belonging, and opportunity.
We're a kaupapa Māori Charitable Trust based in Manukau, working alongside Māori and Pasifika whānau to strengthen connection and restore a love for learning.
Having recently been awarded the contract to deliver Attendance Services in Ōtara, we're establishing this new service from the ground up - supporting tamariki and rangatahi from Years 1 to 11 through targeted, whānau-centred support over an 8–10 week period (or longer where needed) to help re-engage students in education or connect them with suitable learning pathways.
We're now looking for an experienced, values-driven Attendance Services Manager to build the team, systems, and relationships that will bring this kaupapa to life.
The role | Te tūranga
As Attendance Services Manager, you will:
This is a full-time leadership role that combines hands-on people management with operational oversight and community engagement.
About you | Mōu ake
You are a compassionate, grounded manager who can inspire trust, hold people accountable with care, and navigate complexity with calm and courage.
You'll bring:
A background in social work, education leadership or youth services would be advantageous.
Why join us? | He aha koe e tono ai?
How to apply
If you're a natural leader who believes in the power of whānau, identity, and education, we'd love to hear from you.
Please apply with your CV and cover letter via SeekNZ.
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