Duty Manager - Wellington City, New Zealand - NZ Winwin Limited
1 week ago
Description
NZ Tertiary Qualification in Business and Hospitality and- Must demonstrate you have some customer service experience either in the retail or hospitality industry and
- Must demonstrate you can later obtain the NZ LCQ Certificate.
- Must be able to work over weekends and nighttime.
- Longterm and full commitments are required.
- Ability to handle challenging situations calmly and professionally.
- Strong communication and interpersonal skills.
Main Duties of Duty Manager:
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Operational Management: Participate and oversee daily restaurant activities, including reservation, food and beverage services, ensuring smooth and efficient operations.
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Team Management: Lead the staff, handle scheduling, and oversee performance and training.
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Customer Satisfaction: Handle customer complaints professionally and strive for high levels of satisfaction.
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Communication: Act as a bridge for kitchen and serving staff and customers, ensuring clear communication across the restaurant.
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Liquor Service: Hold a valid Liquor License Qualification (LCQ) and ensure that the restaurant complies with New Zealand liquor laws and regulations.
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Administrative Duties: Manage records, invoices, receipts, and inventory, and assist with budget planning with chef.
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Quality Control: Inspect food preparation and service areas to maintain a high standard of the restaurant.
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Health and Safety: Ensure compliance with New Zealand occupational health and safety regulations and guidelines, and handle any emergencies effectively.
In return, NZ Winwin Limited will offer:
- A stable position in Wellington.
- A supportive and friendly team environment.
- Good pay $31.61 to $33.00 per hour.
- At least 30 hours per week.
If you are interested in working for a friendly team with a clear purpose that are committed to safety, kindness and developing our people we would love to hear from you.
If you feel like this job is right for you, please submit your CV with a cover letter by clicking "APPLY" now.
Act on the employer's behalf to conduct a recruitment advertisement.
We may ask you to provide a reference check as well as confirming you do not have a criminal record in the past.
Salary:
$ $33.00 per hour
Ability to commute/relocate:
- Wellington City, Wellington: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Are you a New Zealand citizen or resident visa holder
- Do you require a Work visa?
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