Service Delivery - Wellington

Only for registered members Wellington, New Zealand

2 days ago

Default job background
Full time
+ Job summary: Join our dedicated team in Pōneke / Wellington as Service Delivery & ITSM Coordinator.+ Responsibilities:+ Coordinate day-to-day ITSM activities across Salesforce platform+ Monitor incident request problem and change workflows to ensure tickets progress correctly + Support escalation processes by gathering required information + Prepare maintain service documentation including runbooks process guides knowledge base articles.+ Skills experience: strong understanding of ITIL practices 2–4 years of proven experience in IT Service Management Service Desk or Service Delivery Coordination+ Benefits:+ Growth global network leadership development AI tools training formal learning pathways
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