Kaitakawaenga Māori - Christchurch
Only for registered members Christchurch, New Zealand
1 month ago
Job summary
Delivering services in a whānau, hapū and iwi centric way to ensure our Māori customers have the tools to self-manage their tax affairs.
Responsibilities
- Work directly with Māori and non-Māori customers, helping them understand their tax obligations, entitlements and how they can self-manage.
- Provide customer service across a variety of products both proactively and reactively to improve customer outcomes,
- Engage and build relationships with the community, tax professionals and small businesses to ensure compliance.
- Educate Māori communities, including the delivery of seminars and presentations, to a self-management model using technology
- Work in a networked way across IR and use insights gained to develop solutions for customers
- Bring the voice of the customer to Inland Revenue
Job description
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