Community Manager - Auckland
Only for registered members Auckland, New Zealand
1 month ago
Job summary
Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses.
Responsibilities
- motivate your team to create a great working environment to ensure customer satisfaction and retention.
- welcome members and guests, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
- think about the other businesses in the centre and how you might be able to introduce them to a couple that may be of interest at the networking event later in the week.
- run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
- host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager.
About You
- an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence.
- a good communicator, used to dealing with customers
- happy taking ownership of problems and finding ways to solve them
- positive, enthusiastic and able to adapt to fast-changing situations
- confident using MS Office and other basic IT packages
Job description
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