Senior site reliability engineer 1 - Auckland - Pushpay

    Pushpay
    Pushpay Auckland

    6 hours ago

    Description
    About Us

    Pushpay is a high-growth Kiwi founded Saa S business that is spread between offices in the United States and Auckland, NZ.

    We help organizations and communities come together and stay connected through our suite of mobile apps, management software and giving technology.

    Our teams of Software Engineers, SRE's, QA's, UX and Product Managers work closely together to deliver value to our customers as the leading provider of mobile apps and giving technology to churches, schools, and nonprofits.



    Benefits Training:
    $3,000 annual training/conference allowance for your personal development

    Family Oriented:
    As our Pushpay family grows, we understand yours may too. Our paid parental leave policy offers primary & secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays.


    Hybrid Work Model:
    We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week

    Sick Leave:
    You'll automatically start accruing this upon starting - no 6 month wait period

    Volunteer Time Off:

    16 hours paid VTO per year, so you can give back to causes most meaningful to you Advanced gear
    Unlimited snacks, drinks and coffee
    Employee Assistance Program (EAP)
    Free annual flu shots
    Fun social events throughout the year, and Friday in-office happy hour Role and Responsibilities
    Delivering business value by designing and developing high-quality software and systems in a highly collaborative environment. Raising the quality, and velocity of other team members.
    Reports to
    Engineering Manager or Senior Engineering Manager
    Main activities Review and debug code, systems and infrastructure
    Perform validation and verification testing
    Understand and exhibit the company's core values )
    Communicate progress, blockers and risks
    Develop tools and automation by producing clean, efficient code
    Maintain systems via a mix of manual and automated techniques
    Participate in on-call support of the Pushpay products, if on the on‑call roster
    Review system generated events and alerts and industry sources for operational issues and security concerns
    Produce value to the business by regularly shipping robust, high quality features into the production environment
    Identify problems and risks in your own work, and that of others. Suggest improvements to design and approach
    Be aware of, and contribute to refining, the engineering "lore and custom" (aka. culture, policies, and procedures)
    Identify, prioritize and execute tasks in the software development life cycle
    Actively improve operability of systems and operational awareness of teams
    Take the initiative to identify and/or fix issues before being assigned them
    Recruit new Engineers (sales pitch, technical screens)
    Contribute to SRE Operability and Architecture Reviews with other engineering teams
    Be highly aware of the profound security and compliance ramifications of the nature of our business (specifically our PCI compliance requirements)
    Develop high-quality system design and architecture
    Break down larger pieces of work into small, well‑scoped pieces for other team members
    Take end‑to‑end responsibility on features of increasing complexity
    Spend time making sure junior or new engineers unfamiliar with the tech or processes we have understand what they are doing and why they are doing it
    Work with Software Engineers, Quality Assistance, Product and other parts of the business to review requirements and proposed solutions and provide input into these processes (which may include ideation, algorithms, processes and feature design) which may constitute intellectual property that belongs to Pushpay

    Develop software and tooling (code, algorithms, designs, processes and practices) that will be incorporated into Pushpay products (both internal and external) and associated infrastructure which may constitute intellectual property that belongs to Pushpay Key skills Passionate developer of scalable, secure software and systems.


    Fastidious architect dedicated to building and maintaining reliable infrastructure.
    Proactive researcher of industry trends, consistently integrating new technologies and ideas.
    Commercially astute professional with high proficiency in:

    Cloud Platforms:
    AWS, GCP, Azure

    Infrastructure as Code:
    Terraform, Cloudformation

    Command Line Environments:
    Shell, Power Shell, Bash

    Database Management:
    Relational and document-based systems

    Web Technologies:
    HTTP, SSL/TLS, REST APIs, and Graph QL

    Programming Languages:
    Python, Go, Rust, Java Script, and. NET

    Version Control:
    DVCS (preferably Git)

    CI/CD Tooling:
    Git Hub Actions and Jenkins

    Project Management:
    Bug tracking systems such as Jira
    Capable architect of complex, end-to-end software solutions.
    Excellent communicator, proficient in both written and verbal technical documentation.
    Self-managed professional with strong time management and expectation-setting skills.
    Collaborative teammate, generous with knowledge-sharing and mentorship.
    Strategic thinker able to articulate work in both technical and business-impact terms. Internal contacts

    Site Reliability Engineering Team Members, Tech Lead, Engineering Team Members, Delivery Manager, Engineering Managers, Product Managers, QA, On-Call team, IT, Product Marketing, Data Team, Customer Care Team.


    External contacts
    Conferences, User Groups, Service Providers and Partners, Integration Partners.
    Typical experience 5+ years of relevant SRE, systems or software engineering experience; "relevant" being: Developing Internet-scale multi‑user web/mobile/cloud type software products

    Applicable tertiary qualifications To be considered for this vacancy you must either currently reside in New Zealand, or if currently off‑shore, be a New Zealand citizen, permanent resident or resident with valid travel conditions.

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