Sales & Operations Manager, Immigration Consultancy - Auckland, New Zealand - Dream Harbour Global WLL
Description
Job Location:
Emaar The Palm Square Sector 66 Gurugram Haryana India
Weekend Policy:
All Sundays and Two Saturdays Off
Salary:
Competitive (based on the candidate's previous compensation)
Work Experience Requirement:
Relevant Experience in the Immigration Industry is a MUST
Job Responsibilities
Possess a comprehensive understanding of Permanent Residency (PR) and immigration processes for Canada and Australia.
Possess a comprehensive understanding of short-term visas like study, tourist, and business visas for countries like Canada, Australia, USA, Schengen countries, New Zealand, UK, etc.
Familiarity with the procedures and operations of applications for the PR and short-term visas.Manage and organize PR/immigration documentation for clients targeting multiple countries.
Accountable for managing and addressing sales and operational concerns, diligently working towards swift issue resolution.
Analyze sales data, metrics, and trends to identify areas for improvement, make data-driven decisions, and implement corrective measures to meet or exceed sales targets.
Provide leadership, direction, and guidance to the sales team, including setting sales targets, monitoring performance, and mentoring team members to achieve individual and team goals.
Collaborate with the marketing team to develop sales collateral, presentations, and marketing materials that effectively communicate the company's services and value proposition.
Provide leadership, direction, and guidance to the sales team, including setting sales targets, monitoring performance, and mentoring team members to achieve individual and team goals.
Collaborate with various departments and teams within the organization to ensure seamless coordination between sales and operations functions.Stay updated on immigration laws, policies, and regulations, ensuring that all client applications and processes adhere to legal requirements.
Oversee the end-to-end management of client cases, ensuring timely and accurate preparation of applications, documentation, and follow-up until successful outcomes are achieved.
Identify areas for process improvement, implement best practices, and foster a culture of continuous improvement within the operations team.Generate regular reports on operational performance, client status, and other key metrics, providing insights to management for strategic decision-making.
Provide training and development opportunities to the operations team to enhance their skills, knowledge, and performance.
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