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Service Manager
5 days ago
New Zealand Government Tamaki, New Zealand'Kotahi anō te kaupapa, ko te oranga o te iwi' - 'There is only one purpose to our work: the wellness and wellbeing of our people. · Mō te tūnga | About the role · We have opportunities for two Service Manager to join our Team supporting the Manukau District. Service Manager role ...
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Service Manager
1 week ago
Sime Darby Motors Newmarket, New Zealand**Job Details**: · - Reference # Location(s)- Newmarket- Expertise- Service- Job level(s)- Experienced, Supervisory, Management- Work type(s)- Permanent- More details (document) · **Service Manager - Audi** · Short Description: You will be managing 28 direct reports for our Audi ...
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Service Management Specialist
1 week ago
University of Auckland Grafton, New Zealand**Job Description**: · **Te Whiwhinga mahi | The opportunity** · An opportunity has arisen within the University of Auckland for a **Service Management Specialist** where you will be part of our Performance and Modernisation Group. You will be responsible for analysing, designing ...
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Resident Services Manager
3 days ago
Ryman Healthcare Devonport, New Zealand**Are you a kind, people person who is passionate about fostering a strong health and safety culture and thrives to exceed expectations? Williams Sanders Retirement Village has an opportunity for you** · - Enjoy a varied, fast-paced and rewarding role · - Competitive salary with ...
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Service Delivery Manager
4 days ago
MyLotto Newmarket, New ZealandPosted: 19/02/2024 · Closing Date: 20/03/2024 · Job Type: Contract · Location: Newmarket · Job Category: IT · **Your team**: · This role is responsible for ensuring services are delivered by our vendor meets or exceed business needs as required to support business operations thro ...
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Refrigeration Service Manager
1 day ago
HT People and Talent Western Springs, New ZealandThe primary objective of this role is to ensure the smooth and efficient operation of the Service Department, ensuring growth and overall department profitability. · The responsibilities for this position include: · - To manage, monitor and make final decisions on the overall per ...
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Support Services Manager
15 hours ago
MercyAscot Epsom, New Zealand**About Us**: · Kakariki Private Hospital is opening in February 2024, and is a joint venture between Healthcare Holdings Ltd, and the NZ Surgical Group Ltd. Kakariki will be a 4 theatre, day surgery and 20 bed hospital delivering elective surgery in a state-of-the-art facility i ...
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Assistant Manager Psychological Services
1 week ago
New Zealand Government Tamaki, New ZealandTake the next step in your career with this leadership opportunity as Assistant Manager of Psychological Services at Auckland Prison. · - Make a meaningful contribution to positively impacting lives and fostering a safer community. · - Lead a team that values continuous improveme ...
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Manager - 105 Non-emergency Service
4 days ago
New Zealand Police Tamaki, New ZealandManager - 105 Non-Emergency Service or Frontline File Management Support Service · Based at either Piki ki te Ao within Tamaki Makaurau or Kapiti Digital Centre · Grade 22 · Permanent · Office of Constable/Police Employee · JR · E tῡ ki te kei o te waka, kia pakia koe e ngā ngar ...
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Assistant Manager Psychological Services, Auckland
15 hours ago
New Zealand Government Tamaki, New ZealandTake the next step in your career with this leadership opportunity as Assistant Manager of Psychological Services in Auckland Prison, Te Piriti. · - Make a meaningful contribution to positively impacting lives and fostering a safer community. · - Lead a team that values continuou ...
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Service Delicatessen Assistant Manager
5 days ago
Foodstuffs North Island Birkenhead, New ZealandWe seek someone with the drive and ambition to assist our Service Deli Manager to further develop on our great offering of continental meats, speciality cheese, meal & catering solutions, fresh salads and so much more · You will have a flair for food presentation, great leadershi ...
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Service Manager Dual Disability Waitematā
1 week ago
Emerge Aotearoa North Auckland, New Zealand**Emerge Aotearoa services are designed to empower people to reach their full potential| Te whakapakari rawa i tō te tangata kaha whakaora i ao ia anō** · We believe that everyone is capable of living a meaningful life. · **He kōrero mō te tūranga | The Role** · Be part of a bran ...
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Service Manager
1 week ago
Baby Bunting Albany, New ZealandGrowing business with genuine career opportunities · - Paid parental leave · - Sunday to Thursday Roster · At Baby Bunting, we believe our people and our values make the difference and set us apart in the industry. · Every day, our diverse and dedicated store team members provide ...
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Service Manager
1 day ago
Beyond Recruitment Auckland City, New ZealandService Manager · - Residential operations · - intellectual disability · - South Auckland · Opportunity for an experienced Service Manager in the Not for Profit sector in Intellectual Disability. · This role will work across various homes with overall responsibility for the effec ...
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Services Manager
1 week ago
Scentre Group Auckland City, New Zealand**Our Story** · Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world's leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the cha ...
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Service Manager
2 days ago
GPC Asia Pacific Auckland City, New Zealand**Manukau location**: · - ** Rare exciting opportunity to join one of NZ's best employers**: · - **Great personal perks with Repco & NAPA**: · - ** Company benefits & staff discounts** · **About Us** · Sulco is one of New Zealand's leading automotive equipment suppliers for over ...
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Service Manager
2 days ago
New Zealand Government Auckland City, New ZealandTe whiwhinga mahi/The Opportunity · We are seeking the right person to fill our Service Manager vacancy in the Civil & Family team at Auckland District Court. · This role will report to the Manager Justice Services, Civil and Family at Auckland District Court. · The Service Manag ...
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Service Manager
15 hours ago
New Zealand Government Auckland City, New ZealandService Manager North - Kaiārahi Family Court Navigators · 9 Month Fixed Term Contract · This role can be based anywhere in the Auckland region · - North Shore, Waitakere, Auckland CBD, Manukau · Are you an experienced leader, who wants to make a difference to the lives of our ta ...
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Service Delivery Manager
2 days ago
Fisher & Paykel Healthcare East Tamaki, New ZealandJoin our passionate, caring team supporting cloud solutions that connect our world leading medical devices to patients, their clinicians, and healthcare providers. · Be part of building a global scale IoT system, reliably monitoring and alerting on patient status and predicting p ...
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Service Manager
1 week ago
New Zealand Ministry of Justice Auckland City, New Zealand**Service Manager - Coronial Services** · **Auckland CBD** · **Permanent Full Time Position** · **Te whiwhinga mahi/The Opportunity** · We are looking for an experienced Service Delivery Manager to join our Coronial Services leadership tīma. This is an exciting time to join, as y ...
Customer Service Manager - Auckland, New Zealand - I.f
Description
Job Responsiblities:
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry's developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities
Requirements:
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry's latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation