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    Senior Sales Assistant - Auckland, New Zealand - Taupo

    Taupo
    Taupo Auckland, New Zealand

    1 week ago

    Default job background
    Full time
    Description
    Senior Sales Assistant - (Full-Time) - Taupo

    Retail Assistants (Retail & Consumer Products)

    Animates is New Zealand's leading pet care company with 46 pet specialty retail stores, 28 grooming salons and 15 vet clinics and growing.

    Our Taupo team is a passionate bunch, who take pride in our work and the customers we serve. We've won awards for Outstanding Customer Service in both 2020 and 2022. We've also won supplier incentives in both 2021 and 2022. Come and join our winning team

    What you'll be doing:
    This position is permanent, full-time, where you will Tuesdays to Saturdays, 35 hours per week.
    This isn't your regular customer service role.

    Here at Animates, the advice you give and the products you sell make a real difference to the lives of pets.

    Our values-led culture and extensive training will develop your expertise to provide specialist nutrition advice, make toy suggestions based on breed and know what fish species make good tank-mates + much more Other daily tasks include fulfilling eCommerce orders, and you may be required to lift heavy items e.g.

    bags of dog food.

    What we're looking for:
    You'll pride yourself on delivering customer service excellence, proactively seek solutions and be committed to ongoing learning.

    To be successful you'll also have:
    Experience in a customer facing role (retail experience preferred)
    Physical ability to lift stock (up to 20kg)
    Flexibility to work weekdays, weekends and public holidays
    A positive attitude and dedication to being a valuable team member

    What we offer:
    Ongoing learning and development
    Various career progression pathways
    Generous discounts at our retail stores and vet clinics
    Parental leave benefits to support your growing family
    Give back to your chosen charities through our 'Paws for Good' volunteer leave
    Paid bereavement leave following the loss of a pet
    Access to free counselling through our Employee Assistance Programme
    Stability. Be part of a business that's growing and thriving

    Why you will love Animates:


    You will join a fun and passionate team, who are dedicated to making the world a happier place through the love of pets.

    We offer a supportive company culture with Managers committed to the wellbeing of their people and where everyone embodies the Animates values – passion, authenticity, care, knowledge, and togetherness We encourage you to bring your whole self to work and pride ourselves on being an inclusive Rainbow Tick Certified Employer.

    If you share our love for the pet parents we serve, the merchandise we sell, and the work we do, this is a place for you to build a rewarding career
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