LAMECK MOKONGU

I am a highly skilled Tire Technician with over 11 years of experience in the automotive service industry, supporting dealerships, tire shops, and fleet operations in fast-paced, high-volume environments. My background includes extensive hands-on work in tire installation, repair, maintenance, and diagnostics, with advanced proficiency in wheel balancing, wheel alignment, and battery installation.

Throughout my career, I’ve consistently delivered accurate, efficient, and safety-focused service, ensuring every vehicle meets performance and compliance standards before returning to the road. I’m experienced in diagnosing tire and wheel issues, assessing damage, and determining the most effective repair or replacement solutions while minimizing downtime for customers and fleet operations.

I bring a strong commitment to safety procedures and shop compliance, strictly following manufacturer specifications and company policies. My attention to detail and disciplined approach have contributed to a proven track record of meeting and exceeding repair targets, reducing rework, and maintaining high customer satisfaction levels.

In addition to technical expertise, I place a strong emphasis on customer service and communication. I’m adept at explaining service needs clearly, maintaining accurate service records, and building positive, long-term relationships with clients. I understand the importance of trust, transparency, and professionalism in every customer interaction.
As a reliable and adaptable team player, I thrive in fast-paced environments that require efficiency, flexibility, and teamwork. I work well independently or as part of a team, learn new systems and procedures quickly, and consistently contribute to smooth daily operations. I’m known for my strong work ethic, dependability, and willingness to step up when needed.
Core areas of expertise:
• Tire installation, mounting & dismounting
• Tire repair, diagnostics & damage assessment
• Wheel balancing & wheel alignment
• Battery installation & basic mechanical services
• Fleet & tire management systems
• Safety compliance, time tracking & productivity

Experienced Tire Technician with over 11 years in tire installation, repair, and maintenance. Skilled in diagnostic equipment, wheel balancing and alignment, battery installation, and strict safety procedures.

EDUCATION

2023

FALCON ENVIRONS LTD - MOMBASA

Occupational Safety & Health Training

2014

AUTOEXPRESS LTD - MOMBASA

Certificate on Tire Technology & Battery Training

2012

COMPSHOM TRAINING COLLEGE - MOMBASA

Certificate in Computer Applications

2012

TREADSETTERS

Basic Tire Knowledge and Maintenance