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    Guest Experience Host - Auckland, New Zealand - Travel + Leisure Co.

    Travel + Leisure Co.
    Travel + Leisure Co. Auckland, New Zealand

    1 week ago

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    Description
    We Put the World on Vacation

    At Travel + Leisure Co

    , our mission is simple:

    to put the world on vacation.

    Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe.

    Innovation and growth keep our work interesting and fun.

    Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

    Go where opportunity is always on
    If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our

    Ramada Resort Rotorua Marama

    team as a Guest Experience Host today

    Full-time or Part-time positions available.
    How You'll Shine

    Greeting and registering of owners and guests

    Providing information on local area attractions

    Completion of all department-related paperwork

    Using all communication equipment including telephones, facsimiles and computers

    Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream

    Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered

    Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process

    Clearly articulate the benefit of traveling within Wyndham Destinations community

    Meet targets and KPI's as set by the business

    This role requires you to be available for weekend and public holiday shifts.

    How You'll Be Rewarded
    Build your career with a value-driven organisation that promotes continual growth and development for its people.

    Some of our many benefits on offer include:
    $28.18 per hour

    Minimum

    of 30 hours per week

    Professional development funding

    Discounted hotel stays across Australia, Fiji, New Zealand

    Great career development opportunities

    What You'll Bring
    To be successful in this role, you will be:

    Previous experience within a similar hotel position is desirable, but not essential

    No experience or qualfications required

    Genuine passion for customer service and the local area

    Excellent communicator with strong interpersonal skills

    Enthusiastic, self-motivated and positive individual

    Immaculate presentation and professional grooming standards

    High levels of computer literacy

    Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous

    Have the ability to recognize and solve problems in the workplace

    Ability to work a flexible schedule, including nights, weekends, public and school holidays.

    Where You'll Begin Your Journey

    Wyndham Destinations Asia Pacificdevelops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific.

    Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (


    NYSE:
    WYND) the world's largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines
    Where Memories Start with You

    Hospitality is at the heart of all we do at Travel + Leisure Co.

    Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.

    We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.

    Join our global team and build a career where memories start with you.

    We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

    If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to

    , including the title and location of the position for which you are applying.

    #J-18808-Ljbffr
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