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    Client Relations Manager - Auckland, New Zealand - Civil And Commercial Construction Limited

    Civil And Commercial Construction Limited
    Civil And Commercial Construction Limited Auckland, New Zealand

    5 days ago

    Default job background
    Full time
    Description

    As a result of continued growth, our client is looking for a motivated, higher performer to join their dynamic team as a Client Service Manager.

    The Client Relations Manager is a key part of the team to deliver clients a great experience and meet client's needs.

    This job is required to perform: (specific duty tasks)

    Provide support and resolution for all clients through collaboration with internal functions

    Customer service focused:
    committed to providing exceptional customer service across all channels – written, phone and face to face.
    To increase company's brand awareness and brand loyalty through customer relations.
    Utilise new offers and promotions to relevant customers
    Manage the client process from introduction to post settlement care
    Prepare, submit, and follow through on loan applications
    Liaise with multiple stakeholders to ensure the client outcomes are delivered
    Database management


    Job requirement:
    applicant must meet following requirement to apply for this job

    Exceptional customer service and communication skills
    Diploma degree or above
    At least 3 years relevant work experience

    Employment type:

    Permanent full time Minimum hours per week: 30 hours Maximum hours per week: 40 hours Minimum hourly rate (low salary range): $29.

    66 Maximum hourly rate (high salary range): $33/hour Pay frequent: Fortnightly
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