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    Manager, Online Content Development - Auckland, New Zealand - Care Advisors

    Care Advisors
    Care Advisors Auckland, New Zealand

    1 week ago

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    Description
    Company Overview


    At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer.

    Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem.

    That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view.

    We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help.

    The work we do here matters.


    Department Overview Worldwide Training believes that our Learners improve business operations when personalized, engaging, and relevant learning experiences give them the knowledge and confidence to succeed in their roles.

    Our team designs and delivers learning experiences that include technical training programs, sales onboarding, and a host of internal training topics.

    We support thousands of customer users, channel partners, and employees in their learning journeys.
    Job Description

    This position will lead the global online content development and design teams.

    You will establish guidelines around developing online training and dynamic visual content that is used by customers, partners, and employees.

    You will work closely with department stakeholders to set priorities driven by the company's growth objectives.

    You will be responsible for bringing innovation to developing educational experiences through applying modern instructional design methodologies and communication design practices.


    Scope of Responsibilities/Expectations:
    Manage a group of experienced online content design and development

    professionals

    Guide future development based on the company objectives

    Determine/Implement operational efficiencies for the content team

    Manage localized training content

    Provide input and guidance on content development for internal teams developing their own content

    Manage course consumption and utilization

    Set the strategic direction of the department, based on input from management, instructional designers, leadership, and other departments

    Manage and adhere to budget for specific projects

    Implement improvements based on feedback provided by the CSAT

    Guide and advise managers to implement effective methods for enhancing

    performance, improving efficiency, and recognizing outstanding performance

    Manage multiple projects at the same time

    Create, communicate, and guide the implementation of the educational philosophy, visual branding, and instructional methodologies across the department through management directives


    Desired Background/Knowledge/Skills:
    Bachelor's Degree, preferably in Adult Education, Organizational Development, Communications, or Business

    10+ years of training content development experience

    Experience managing a team

    Examples of experience using Adobe Suite (Illustrator, Premier Pro, InDesign, After Effects), Articulate, Vyond, Blender, and other training development tools

    Experience managing a multi-level team focused on online technology training and visual communication

    Strong problem-solving skills

    Experience in publishing content to a learning management system

    Strong written and verbal communication

    #LI-MM1

    Basic Requirements

    Bachelor's Degree

    10+ years of training content development experience

    Travel Requirements 25-50%
    Relocation Provided None
    Position Type Experienced
    Referral Payment Plan No

    Our

    U

    SBenefitsinclude:
    Incentive Bonus Plans

    Medical, Dental,

    Visionbenefits

    401K with Company Match

    9 Paid Holidays

    GenerousPaidTime

    Off Packages

    Employee Stock Purchase Plan

    PaidParental & Family Leave

    and more

    EEO Statement

    Motorola Solutions is an Equal Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.


    We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

    If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.


    We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.

    To request an accommodation, please email

    .

    #J-18808-Ljbffr
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